The letters formed for the purpose of recovering the pending payments from the customers who enjoyed the benefits of services or products in advance are known as collection letters. This includes a traditional business policy which is entertained by the company for enhancing the sales volume during the selling.
The company allows their existing or potential customers to pay the dues within a given time period. However, the unexpected delays are experienced by the companies through their customers while the repayment in the allowed tenure. In this case, effective collection letters are formed as per a series which includes a gentle reminder initially followed by a legal warning which indicates that the failure to do the payment can cause them to face legal actions. That said, the tone of the letter is kept subtle to retain the customers with the company. The common features of a collection letter are as follows:
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January 2021
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